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Our office has updated its cancellation and no show policy effective December 2010 (12/2010). Please read below to familiarize yourself with this new policy. Thank you!
Your appointment is time we set aside just for you. We understand that at times it is necessary to change an appointment; please give our office as much advanced notice as possible so we may change our schedule accordingly. It is our office policy that a patient who “no shows” their appointment, that is does not call to cancel or reschedule 24 hours prior to their appointment (or 48 hours prior for a procedure), be charged a $50 fee for a New Patient appointment and a $25 fee for an established patient appointment. If the appointment scheduled is for a procedure, the fee is $75 for a 45 minute procedure and $100 for an hour long procedure. For a subsequent “no show,” a $75 fee will be charged to the account. For a third consecutive “no show,” patient may be discharged from the practice. (These fees are not covered by insurance, if applicable)
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Current Patients- Refer as friend or family member to us, and you receive a FREE Obagi© travel size sunscreen in our appreciation. Thank you!
If you need to speak with the doctor on call after hours, and this is a dermatologic emergency that cannot wait until the next business day, please call our office (512-478-3376). Follow the prompt to speak with the doctor on call.